We Are Here to Help

Get in Touch

Have questions about MindForge Learn, need help with your account, or want to share feedback on our study tools? Reach out directly to our team.

Direct Email Support

simamkelen3112@gmail.com

Best for technical questions, billing inquiries, feedback, and academic collaboration requests.

Response within 24-48hSend Email →
WhatsApp Business

+27 64 079 1144

Best for quick inquiries, mobile access assistance, and South African user support.

Standard business hoursOpen Chat →

What Can We Help You With?

PayFast & Billing

Questions about your R49/month Premium subscription, receipts, or account status upgrades.

AI Credits & Study Tools

Assistance with PDF parsing, quiz generation, flashcards, or AI Study Coach daily credits.

Feedback & Feature Ideas

Suggest new study techniques, roadmap templates, or educational enhancements you'd love to see.

Frequently Asked Support Questions

Before reaching out, your question might already be answered below:

How do I access the AI Study Coach for free?

Every user starts with 60 AI requests upon creating a free account. You can use these credits across summaries, quizzes, flashcards, and the AI Study Coach.

How does PayFast billing work?

Our optional Premium plan is R49/month processed securely by PayFast in South Africa. We do not automatically bill debit orders without your authorization, and you can cancel anytime.

Can I use MindForge Learn on mobile devices?

Yes, MindForge Learn is fully responsive and optimized for mobile browsers, with offline local quote caching and PWA-ready capabilities.